Fake Jobs, Real Money

Background

In late July 2025, a technology company specializing in customer loyalty solutions became the target of a run of recruitment scams. Fraudsters impersonated the company to offer jobs that did not exist.

The Problem

Scammers made contact through SMS and WhatsApp, posing as company recruiters and presenting fake job offers. Once someone expressed interest, they were directed to a website built to mimic the company's official site, then asked to pay an upfront fee for training. The scammers took the money and disappeared.

Alerted by victims, the company worked with domain registrars to shut the fake sites down. Each time one came down, new ones appeared, and the company found itself fighting the same battle every week.

Market Context

The company provides customer loyalty and engagement platforms for e-commerce businesses. Its clients buy on the strength of the brand's reputation for handling their customers' data safely. Scams trading on the company's identity put that reputation at risk with clients and prospective employees alike.

Risks to the Company

• Reputational Damage: Being linked to a scam erodes trust with clients and the public, which costs business and makes hiring harder.
• Financial Implications: The victims lost the money, but the company still paid: legal fees, plus the staff time spent monitoring for new sites and chasing takedowns.
• Operational Strain: With new fake sites appearing as fast as the old ones came down, someone had to watch for them constantly instead of doing their actual job.

The Solution

Rather than keep reacting to each new site, the company brought in DefendDomain to get ahead of the next one:

• Continuous monitoring: Domain registrations watched in real time, so a new lookalike is flagged when it is registered rather than when a victim reports it.
• Alerts before the site is used: Notification on detection, which gives the company a head start on the scammers rather than a week of catching up.
• Takedown handled for them: The work of building the case and pushing registrars and hosting providers moved off the company's team.